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It Was Never About Willpower

Our expert-led weight-loss programme eases cravings so you can focus on what matters to you.

Start Now Start on WhatsApp

Get 30% off your first order. Any dose.

Use: FIRST30OFF
Begin your assessment Only takes 2 minutes

Now £62.30

3 months free: MedPal AI app
Track your progress with free health tracking from MedPal AI.
Learn more
  • Free clinician consultations
  • No GP appointment needed
  • Get Support via WhatsApp
  • Discreet from click to delivery
  • One injection, once a week
  • No subscription required
  • Tracked courier delivery
  • Order via WhatsApp
Chat on WhatsApp

Order your treatment via WhatsApp

The UK's only online pharmacy with a clinician-trained WhatsApp AI. Answers come from our clinical knowledge base, so you can trust every response.

  • Ask questions - instant answers, 24/7
  • Check eligibility - start your assessment
  • Place an order - no login required
Start on WhatsApp

Just two minutes could change everything

  • Freedom from food noise
  • Expert support at your fingertips
  • No subscription - pay per treatment
  • Free clinical consultations included

A short assessment is all it takes. Start today and get 30% off your first order.

Use: FIRST30OFF
Begin your assessment
or you can Chat on WhatsApp
Weight loss in 17 months*
Up to

20%

* based on clinical studies
MHRA-approved
Weekly treatment
Reduced appetite

How it works

Quick start, fast to arrive

Step 1:

2-minute online assessment

Step 2:

Choose your treatment

Step 3:

Clinician approval

Step 4:

Delivered to your door
Start your assessment

Live better longer

Care that fits your life

We believe getting treatment shouldn't mean waiting weeks for an appointment. That's why we built MedPal: a way to start on your own time, get reviewed by certified clinicians, and have your medication couriered to your door.

We think getting support should be easy too. So we're only a WhatsApp message away.

See all FAQs
Fully licensed. Fully regulated.
Registered Pharmacy
GPhC Accreditation
Public Company on the London Stock Exchnage
Scope Certified

A better way starts here

Complete your assessment
It's quicker than a cuppa!

The experts behind your treatment

BPharm (Hons), MRPharmS

Mike Rudin

Director of Pharmacy and
Superintendent Pharmacist

Mike built the UK's largest in-store pharmacy chain at Tesco - 200 outlets serving millions of patients. He joined MedPal to bring that same commitment to safety and scale to online pharmacy, ensuring every prescription meets the highest standards.

MBBS, FRCS

Kevin O'Neill

Senior Consultant Nerosurgeon at
Imperial College Healthcare NHS Trust

Mr Kevin O'Neill is a leading UK neurosurgeon with over 30 years' experience at Imperial College Healthcare NHS Trust and Cleveland Clinic London. His expertise in the brain's role in obesity shapes MedPal's approach to safe, effective treatment.

Mpharm, IP

Claire Langan

Independent Prescriber

Claire is an award-winning independent prescribing pharmacist specialising in weight management. With extensive experience in evidence-based treatment, she's passionate about delivering personalised, stigma-free care focused on long-term health outcomes.

MPharm, MRPharmS

Muhsin Makan

Clinical Services Director

Award-winning pharmacist dedicated to evidence-based, person-centred care. Muhsin joined MedPal to build clinical services that put patient safety and experience first—ensuring compassionate care at every step.

FAQs

Quick answers to get you started See all FAQs
Can this help with obesity-related health problems? +
Many patients seek weight loss treatment to address health problems associated with high BMI, including diabetes, sleep apnoea, and cardiovascular concerns. Our clinical team will assess your individual health situation during the application process to determine if our weight management programmes are appropriate for your needs. Treatment can be an effective tool alongside healthy lifestyle changes to help you lose weight safely and reduce obesity-related health risks.
How does the application process work? +
Our streamlined process starts with a brief online questionnaire about your health history and weight loss goals. A certified clinician will review your application within 48 hours and may contact you via WhatsApp to verify information or ask follow-up questions to ensure safe prescribing. Once approved, you'll receive payment instructions and delivery details.
What happens if I need to adjust my treatment? +
Your treatment plan can be adjusted based on how you respond and any side effects you experience. Contact our clinical team via phone, email, or WhatsApp to discuss changes. Adjustments are reviewed by our prescribing clinicians to ensure safety and effectiveness.
Is this weight management programme right for me? +
Our weight loss treatment may be suitable if you:

  • Have a high BMI and struggle to lose weight through diet and exercise alone
  • Experience health problems related to obesity, such as diabetes or sleep apnoea
  • Want clinical support to achieve your weight loss goals safely
  • Are committed to developing healthy lifestyle habits alongside treatment
  • Need a weight management programme that fits into your busy life

Our clinical team will assess your individual circumstances during the application process to ensure this treatment is safe and appropriate for your needs.
How quickly will I receive my treatment after ordering? +
Most applications are reviewed within 48 hours. Once approved and payment is received, your prescription is dispensed and dispatched via tracked courier (APC-Overnight). Total timeline from application to delivery is typically 5 working days for straightforward cases.
What support do you provide during treatment? +
We provide comprehensive weight loss support throughout your journey. Our clinical team is available via phone, email, and WhatsApp to answer questions about your weight management programme, address concerns, and help you stay on track towards your weight loss goals. You'll receive guidance on safe usage, managing your treatment, and when to contact our medical team with concerns.
How does your WhatsApp AI work? +
Our AI assistant can answer your questions instantly using only clinically-approved information managed by our medical team. If it can't help or you'd prefer to speak to a person, just ask for a human, we'll connect you with a member of our support team. You can also start your order directly through WhatsApp for a faster process.
Will this help me maintain a healthy body weight long-term? +
Our weight management programmes are designed to support sustainable body weight reduction, not quick fixes. The treatments work by helping you feel fuller with less food, making it easier to develop healthy lifestyle habits that support long-term weight management. Our clinical team provides guidance on losing weight safely and maintaining results after treatment.
Am I eligible for treatment? +
Eligibility is determined by our clinical team based on your health history, current medications, and weight management goals. Our clinicians follow NHS and NICE guidelines to ensure safe prescribing. You'll receive a decision within 48 hours of submitting your application.

Have more questions? See all weight-loss FAQs or ask us on WhatsApp

Give yourself the support you deserve

If willpower were enough, you'd already be there. These treatments help your body finally work with you, not against you.

Start assessment Chat on WhatsApp
Application reviewed within 48 hours

Mike Rudin

  • Director of Pharmacy and formerly
  • Director of Pharmacy and Superintendent Pharmacist at Tesco Limited
Mike Rudin
"These clinically-proven treatments work with your biology, but lasting results take more than medication. That's why our clinicians are always here to support your mindset, your progress, and your questions"
Learn more about MedPal